📦 Shipping Policy

This Shipping Policy outlines how and when your Storemetics orders will be shipped and delivered.

1. Worldwide Shipping

We are proud to ship worldwide. Wherever you are located, we’ll make sure your Storemetics order reaches you.

2. Delivery Time

The average delivery time is 5 to 15 business days, depending on your location.

UK orders typically arrive between 5–7 business days.
Remote areas may experience longer delivery times due to customs clearance or local courier restrictions.

3. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Please note that processing and shipping do not take place on weekends or public holidays.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details and carrier information so you can follow your parcel in real time.

5. Customs, Duties & Taxes

Storemetics is not responsible for any customs duties, taxes, or import fees that may apply in your country.
These charges are the sole responsibility of the customer and may vary depending on local regulations.

6. Failed Deliveries & Incorrect Addresses

Please ensure your delivery details are accurate and complete.
If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

7. Delivery Delays

Delivery times are approximate and not guaranteed.
Unforeseen factors such as customs inspections, local courier delays, or international transport disruptions may impact delivery. We appreciate your patience in such cases.

8. Customer Support

If you have any questions regarding your order or shipping status, please contact us:

📧 sac@storemetics.com

Our support team is available Monday to Friday to assist you.